Confidentiality & Consent

All employees have access to patient information held by the practice. This information is confidential and will not be divulged to anyone unconnected with your treatment without your consent. There are strict codes of conduct in place to ensure your information is safe, whether it is on paper or computer files. Where data is stored electronically, we comply with the Data Protection Act 1998. Any information shared with other specific NHS organisations is also bound by strict regulations in confidentiality. Medical information requested by other sources e.g. employers, insurance companies and solicitors is only provided with your written consent. You are entitled to receive a copy of any letter that the practice writes about you. This is usually in the form of referral letters to hospitals. Under the Data Protection Act 1998, you are legally entitled to access your clinical records from 1st October 1991, but we usually permit access to your full record. If you wish to access your records, please contact the Practice Manager for further advice. All requests to view medical records should be made in writing. The practice is allowed by law to charge a fee to cover administration costs.

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